Why is Sant Jordi Hostels the best hostel franchise?

Customers. At Sant Jordi Hostels we are convinced that our brand image, business model and management stategies provide us with added value for our customers. Therefore, we currently have around 15% of bookings and an additional 10% of group bookings coming directly from our website. With this we increase the diversification of the origin of our reserves, which allows us to consolidate the autonomy of the business.

Thematic. The theme of each hostel is an essential part of the brand image.
Each local area has it’s own identity, which is therefor transmitted through the decoration of each installation.

Know-how. The high levels of satisfaction are achieved through our management strategies and our control of hostels, which is explained in the manual of procedures and functions. This know-how will be delivered in full to the franchisee and will be accompanied by complete training, which will allow you to be more efficient and profitable from the start of the operations.

Brand. We have a brand image and corporate identity at Sant Jordi Hostels that makes it possible for the chain to be identified by our customers in a way that is different from other competitors in the market. Further, it is a priority to meet the expectations of our customers to generate high levels of satisfaction and loyalty in every hostel in our chain.

Digital Marketing Plan. Sant Jordi Hostels has a digital marketing plan that is critical to the businesses success. The visibility and positioning on the Internet, the popularity and the number of indexed pages that Sant Jordi Hostels are give on the web are some basic elements that contribute to the growth of the business and the relevance of online sales channels and the origin of customers.

Online Campaigns. Our chain stands out in the hostel sector due to its innovating characteristics in marketing actions and Internet sales campaigns. Through our campaigns in AdWords, social networks and other promotions, we increase our sales by approximately 20% per year.

RRHH. The team at Sant Jordi Hostels has an excellent management system. In addition to having high satisfaction rates of customers as discussed above, these indexes support our capacity of management and organization of each hostel and the attention we offer to our guests.

Become part of one of the best hostel chains in the world.
Sant Jordi Hostels is recognized each year by prestigious awards of the sector, which is organized by the main central reservation center Hostelworld.

Achieve greater positioning and recognition in the sector. Sant Jordi Hostels is a recognized and well-positioned brand that brings customers to the hostel network.

Having a central reservations and group management system. This channel is managed by Sant Jordi Hostels, which allows you to save on commissions for bookings and increase the direct reserves of the hostel by approximately 20%. Reservations through the web itself are lower than the commissions through other reservation portals by centeral reservation centers.

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Have a management software designed specifically for the hostel. In Sant
Jordi Hostels we use a consolidated software in the sector that allows the management
Integral part of the establishment, which facilitates its operation with special modules
Allow the availability of timely and current information on both reserves and financial,
Avoid overbookings, etc. These modules are, among others, the Channel Manager and the
Business Intelligence that are available to the franchisee to facilitate the management of the
Hostel and increase sales.
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We offer you all our know-how. Have a large group that will be by your side in each moment of the process so that you achieve the best standards and customer satisfaction ratings. You will be supported at all times by six areas of franchise support: Commercial support and central reservations, support of operations, computer system support, marketing support, support in training and financial control.

The program of excellence and training plan of quality for Sant Jordi Hostels. Personnel management is one of the key elements in the management of a hostel. Therefore, we have designed our own specific training program to motivate and encourage the degree of involvement of all employees, to help the franchisee provide your guests with not only accommodation but also the best experience possible. This will program will ensure your entire team can get the best results.

The investment necessary to open a Sant Jordi Hostels will depend on the characteristics of each site. It will vary depending on whether it is a new hostel or a conversion, and if there is a need for more additives or renovations etc in the building. For each project a simulation of the investment is required. The following is an estimate based on the disbursement made by the central with its own hostels

Characteristics
Of the hostel
Approximate area of 800 m 2
With capacity for 150 beds

Estimated investment*
Contact us at [email protected] for mor details.

* The investment will depend on each project, decoration and state of the facilities in which Go to locate the hostel Values without taxes included

Can I open a Sant Jordi Hostel in any country?
Yes, although the company has the right to discard locations that it does not see as feasible. Sant Jordi Hostels is a chain of modern and avant-garde hostels with excellent facilities. A fully reproducible model both in Spain and ?? Thanks to the experience acquired since our beginnings.

How will I know if it’s the right location?
The Sant Jordi Hostels expansion team will advise you on the best possible location after making an evaluation. Our team will be at your side to guide you in the selection of the best location to open a Sant Jordi Hostels.

Will you help me finance the investment in the installation?
The financing of the investment is assumed by the franchisee. Sant Jordi Hostels will use our experience to help select the option that best fits each case. We will help you to propose the project in an optimal way to require the minimum investment.

How much time will it take to make the investment profitable?
The project is designed so that the profitability and the investment are obtained in the short term, but the period of years to be profitable depends on each case, according to the location and degree of commitment of the franchisee.

Can I join my own hostel to the Sant Jordi Hostels chain?
Yes. We take care of you so that you can join the Sant Jordi Hostels chain.

If I already have a mark, can I keep it?
The brand that the franchisee has of his previous hostel can be maintained as a sub, joining the brand of the franchisee to the Sant Jordi Hostels, as long as both sides agree to it. Thus, it is possible to reinforce the image of the hostel and enhance the project.

If I already have a web page, can I keep it?
The website of the chain Sant Jordi Hostels is one of the strengths of our business, and for this reason, it is a strategy of the group to increase day-to-day traffic, visits and reservations made usuing our website. For this reason, the franchisee cannot maintain their own active web domain. In cases of conversion to the chain, or create a web page of your own, if it develops the activity from scratch.

What brings me to enter the chain Sant Jordi Hostels?

Being part of the chain Sant Jordi Hostels reports numerous advantages such as:
– Our own reservation center.
– Increase of both individual and group reserves through the website.
– Brand image that is valued by travelers.
– Know how that recognized in the sector.
– Customer Satisfaction Rating of Approximately 95%.
– Management software adapted to the needs of the business.
– Focused theme for the hostel.

Will you help me design my hostel?
Yes, at Sant Jordi Hostels we have our own style based on modern themes and hi-tech installations. Our team will help you in the preparation of the proposal and we will accompany you in the development of the project. Although, the elaboration, execution and work development of the design of the project is the responsibility of the franchisee.

How will you support me with your technical support?
The central management team at Sant Jordi Hostels will help you with training, assistance and support in the first months of operation, and then periodically after the project has been started. In addition, the chain drives marketing actions (campaigns in adwords, promotions, actions in social networks, etc.) that contribute to more customers booking through our own Sant Jordi Hostels website.

Do I need experience in the sector?
Experience in the sector is advisable, but not essential. The franchise project begins with training in one of the hostels in the chain in Barcelona. This will ensure the understanding of our work systems and convey to the franchisee all the information, know-how and technology of the chain to transfer it to the new hostel.

What kind of training will you give my staff?
Sant Jordi Hostels offers initial training to franchisees, which will ensure the understanding of the whole work system of the chain. This includes the reception program, system of excellence in customer service, animation and guidance to achieve customer satisfaction. In addition, during the contract, we offer specific training in the aspects that are necessary, as well as support and continued assistance in the different aspects of business management.

Do all hostels offer the same services?
It will depend on each hostel and its location. There will be services that will be common to the entire network and others that will adapt to each city. The Head Management Office will help define the services to be offered in basis of – their experience, type of customers and characteristics of the locality in the Hostel of the franchisee.